A new way to get to offer Know Your Customer forms
It has never been so easy, secure, and efficient to find out what customers think and feel - whether it is a private individual or a company. We'll help senders strengthen their customer relationships so they can focus on doing what they do best.
Why choose Kivra for KYC?
Help your customers get answers
Our open and response rates are market-leading and have, in some cases, resulted in an increase of over 50% compared to sendouts through own systems.
Easy & Secure
Trust that the senders forms are sent securely and efficiently. Whether they need responses from existing customers or first-time answers from new ones, our service is the right tool for them.
Don't disappear in the crowd
It's easy to get forgotten among the many messages in a customer's inbox – but not with us. In an inbox that is actually used, our senders can count on being noticed.
Reminders
The recipient receives a notification when the message arrives. If the form is not answered, reminders are sent after 3 and 5 days, as well as a final notice before the response deadline.
At send-out
You have questions to answer from the Sender (notification and email).
3 days after send-out
Notification
5 days after send-out
At due date
Notification
Sweet takes the first step with KYC
Our partner Sweet is the first to launch the KYC solution together with us!
Thanks to the connection between Sweet and Kivra, companies can reach their customers directly through a safe channel, where KYC and AML forms are quickly filled out, signed, and sent back. They show that customer identification can be simple, secure, and completely digital.
The result? A smoother, safer, and more engaging customer journey – from first contact to completed process.
This is how it works
Easy for both you and senders to get started.
Get in touch if you have any questions!